Privacy Policy

Effective Date: 1 January 2023

At Enriched HR, your privacy matters. We collect information to support your job search and our client services. We’re committed to handling your personal data responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We may collect personal information such as:

  • Name and contact details

  • Skills, qualifications, and accreditations

  • Employment history and career goals

  • Referee details and references

  • Police checks, work rights documentation, and other background information (with your consent)

We collect personal information directly from you when you:

  • Register with Enriched HR or subscribe to our services

  • Apply for a job through us

  • Provide feedback, make enquiries, or contact us

  • Submit a CV/resume or interact with us on professional platforms (e.g. LinkedIn)

We may also collect personal information from third parties such as referees, past employers, and public sources—only where it’s relevant and appropriate.

2. Use and Disclosure of Personal Information

We use your personal information for purposes including:

  • Providing recruitment and HR services to you and our clients

  • Matching your profile to current or future job opportunities

  • Contacting referees and conducting background checks (with consent)

  • Maintaining our business relationship with you

  • Sending you updates, industry news, or marketing materials (you can unsubscribe at any time)

  • Complying with legal or regulatory requirements

  • Improving our services and internal processes

We may share your information with:

  • Clients (with your prior consent)

  • Referees and background screening providers

  • Technology and service providers assisting in our operations

  • Legal or regulatory authorities where required by law

We do not sell your personal information.

3. Sensitive Information

Sensitive information (e.g. health, criminal history, racial/ethnic background) is only collected where necessary and with your consent. We will clearly explain why it’s required and how it will be used or disclosed—for example, to meet client or legal requirements such as police or health checks.

4. Privacy on Our Website

(a) Submitting Your CV and Applying for Jobs

When you submit your CV through our website or by email, it will be reviewed by our consultants. With your consent, your information may be shared with prospective employers for relevant job opportunities. You can update your CV anytime by resubmitting it.

(b) Job Alerts

You may subscribe to job alerts by providing your email. You can unsubscribe at any time using the link in our emails.

(c) Website Analytics

We collect general, non-identifying information about how visitors use our website. This helps us improve the user experience and our services.

5. Cross-Border Disclosures

We do not routinely transfer personal information overseas. If we ever need to (e.g., for cloud storage or working with an international client), we will take reasonable steps to ensure your data is protected in line with Australian privacy standards.

6. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. However, please note that no data transmission over the internet can be guaranteed as fully secure.

7. Accessing and Updating Your Information

You may request access to or correction of your personal information at any time by contacting us. We may ask for verification of your identity. If we are legally unable to comply with your request, we’ll explain why.

You may also request that we stop using your information or delete it. Please note that in some circumstances, we may need to retain certain records for legal or contractual reasons.

8. Complaints

If you have a privacy concern or complaint, please contact us directly. We aim to resolve all concerns quickly and respectfully. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Changes to This Privacy Policy

This policy may be updated from time to time. We recommend checking our website periodically for any updates.

10. Contact Us

For any privacy enquiries, access or correction requests, or complaints, please contact:

Enriched HR
Email: connect@enrichedhr.com
Phone: +61 480 080 266